A digital operation that keeps running. With you at the helm.
Work comes in waves. Your process stays level. NextWave puts an AI layer on your existing channels and systems: it recognises the request, looks up the answer in your own knowledge and data, prepares the reply and sends it itself where you allow it. You sign off on what goes out.
14 days free · one mailbox in learning mode · no credit card
- Outlook / Microsoft 365
- Gmail
- monday.com
- Slack
- BRIXX
- MCP
Your mailbox counts messages. Not the work.
The knowledge sits in PDFs, systems and someone's head. One email is often two requests. And automating everything is not an option: a not-quite-perfect reply costs nothing, a wrongly terminated contract costs a customer.
Work is already prepared
Last night's email is sorted out by seven: sender recognised, answer looked up, draft ready.
Nothing gets left behind
Assignment rules send every email to the right colleague, and what has no owner yet you see in one click.
Knowledge stays in-house
Every correction becomes a lesson, every good answer a precedent. No longer one person deep.
Routine goes automatic
What demonstrably goes well, you let go — per mailbox and type of email, at your own pace.
Five layers between an email and finished work
How it works, from arrival to execution. By default a person has the last word.
It comes in
In your shared and personal mailboxes. Sender, request and urgency are recognised.
It looks it up
In your knowledge base, earlier replies and the file from your business application.
It prepares
A draft in your tone and the sender's language, with your signature underneath.
You sign off
Or you let it go: per mailbox and type of email you decide how much goes automatic.
It follows through
Early accessAppointments, tasks and data in the place your team already works, once you release it.
As independent as you allow
You start in learning mode: everything is prepared, nothing goes out. Then, per mailbox and type of email, you set it to manual, smart or automatic. Irreversible steps never go through without checks and a second pair of eyes.
Everything about control & security →Example. Each type of email follows up to the limit you choose. Hatched cells lie beyond it.
Not just answering. Following through.
One email becomes work in your own systems, with checks up front. One question at a time, and a signature before every step that counts.
- Received
- Checks
- BRIXX
- Calendar
Built for the moment AI gets it wrong
Limits in code
For each skill the system enforces a limit, before execution.
Fixed checks
Before irreversible work, fixed rules do the sums, not a language model.
Early accessContained AI
The assistant proposes and never signs off. What it proposes, you accept or not.
Isolated organisations
Every organisation in its own database schema, enforced and tested on every build.
Provable
Every change is logged. What went out without a person is shown separately.
Your data stays yours
No model trained on your data. Credentials stored encrypted.
One platform, several departments
Wherever many requests come in and the procedure is fixed. Property management is our deepest vertical, with a BRIXX integration — the platform itself is not built for a single sector.
Property management
Terminations, deposits, viewings, maintenance. BRIXX files and a portfolio dashboard.
Customer service
Recurring questions, status requests and complaints — with the right source at hand.
Back office
Applications, documents and administrative steps with a fixed route and an owner.
Members & support
Registrations, changes and questions about schemes at associations.
From assistant to independent back office
Assist
Drafts from your own knowledge. A person signs off.
Execute
Cases with a plan, steps in your own systems.
Orchestrate
Following parties who wait on each other, until the issue is solved.
Independent
Routine runs by itself. People handle the exceptions and the relationship.
The last two phases are our direction, not a commitment.
Try it free for 14 days. Then from €249 a month.
Four plans, from one mailbox to a team with integrations. All prices per month, excluding VAT.
Starter
1 mailbox · up to 500 requests a month
One shared mailbox: drafts from your knowledge, you sign off.
Team
Multiple mailboxes · up to 2,500 requests a month
Multiple mailboxes and unlimited integrations with your own systems.
Professional
Most chosenMultiple mailboxes · up to 6,000 requests a month
Channels for your team and confidence thresholds per mailbox and type of email.
Extended
Multiple mailboxes · up to 12,000 requests a month
For teams that build on it: 24/7 support and a quarterly review.